ST 2

Introduction

A growing proportion of the tourism industry is becoming aware of the vital importance of a healthy environment in order to secure the sector’s future. Tourism enterprises are increasingly being pressurised to reduce the direct and indirect impacts their activities have on the environment.

Among these enterprises are tour operators, airline companies and other transport organisations, hotels, resorts and organisations offering tourism activities.

A healthy and attractive environment is the main ingredient for the existential security of all corporations involved in tourism, but is only one of the elements that constitutes their competitiveness. Tourists perceive a safe, clean and beautiful environment as a part of the overall quality of their holiday experience. Therefore, environmental care should be incorporated in quality programmes.

The aim of this course is to provide students with the managerial competences to put the concept of sustainability into practice at the corporate level, but also to enable them to set up environmental care programmes for specific sites and destinations. A management perspective, based on preserving the overall quality of holiday experiences, will be the main focus.

Learning objectives

Having studied Quality and Environment students are able to:

  • Define economic, ecological, social, and cultural impacts of tourism;
  • Define ecological, social, cultural, and psychological carrying capacities of tourism facilities;
  • Specify when and where environmental impact assessments (EIA) are necessary;
  • Specify the steps of EIA;
  • Specify how (the elements of) the tourism product can be developed in a sustainable way;
  • Specify how sustainable products can be quality products;
  • Specify how sustainable products can be competitive;
  • Specify how ‘greening your business’ can reduce cost;
  • Specify the value of ecolabels, quality labels, environmental awards, etc.;
  • Select strategies for integrated quality management.

Contents

  • environmental care programmes and standards;
  • eco-labels, green labels and quality labels for tourism products and services;
  • strategies for integrated quality management;
  • environment and product innovation;
  • environmental impacts of transport, accommodation and leisure pursuits;
  • information, codes of conduct and awareness-raising for guests;
  • technical aspects of environmental care: construction, air, water, energy, waste;
  • health and safety (fire and disasters, health and food safety and diseases);environmental economics
  • does environmental care pay ?
  • financial and social cost-benefit analyis

Study methods

Students will study literature and case studies about environmental issues, current initiatives, and perspectives. Several experts, including guest lecturers, will lecture about these matters. Environmental issues and management strategies will be discussed thoroughly. Students will present the results of their reading and thinking by means of written reports or oral presentations, either individually or in small groups.

Assessment

The course tutor(s) will evaluate the reports and presentations of students.

Literature

Will be published before the start of the course.

Study load

4 credits

Lecturers

Ton van Egmond, Margot Geisler-van Loon, Nico Visser

This course is particularly recommended for students following either of the following programmes: MTB, X (tour operating), or Hotel Management.